Why is your bread only available for pre-order?
Every loaf at The Starter Cafe is naturally fermented for over 24 hours and handcrafted in limited batches.
To ensure freshness and quality, our online store accepts pre-orders only. Ordering in advance also helps secure your preferred flavour and collection or delivery date before it sells out.
How far in advance should I place my order?
We recommend placing your order at least 7 days in advance.
Available collection and delivery dates are shown on each product page. Simply select your preferred date before adding the item to your cart.
Your selected date is the date your sourdough will be freshly baked and ready for collection or delivery.
Can I order for the same day?
Not at the moment.
Our online store currently accepts pre-orders only to help us maintain the quality and freshness of every loaf.
Need bread today? Visit The Starter Cafe, where freshly baked sourdough is available daily in limited quantities, while stocks last.
When will my bread be ready?
Your selected collection or delivery date will be confirmed during checkout.
Once your order is ready, you’ll receive a WhatsApp notification with your order status and collection or delivery details.
Do you deliver?
Yes.
We partner with Lalamove for delivery within supported areas.
Simply select “Delivery” during checkout. The delivery fee will be calculated automatically based on your location and shown before payment.
Can I choose my delivery time?
You can select your preferred delivery date during checkout.
On the delivery day, you’ll receive a WhatsApp notification with your estimated delivery time once your order has been dispatched.
Please ensure your delivery address is accurate and someone is available to receive your order.
Can I collect my order?
Absolutely.
Self-collection is available from 1:00 PM onwards on your selected collection date.
Need sourdough today?
Visit The Starter Cafe for our daily fresh bakes, available in limited quantities across three baking batches:
• 8:00 AM
• 10:30 AM
• 12:30 PM
Availability is on a first come, first served basis, while stocks last.
Can I change or cancel my order?
Changes or cancellations are only possible before production begins, as each loaf is baked specifically for your order.
Please contact us via WhatsApp as soon as possible. Once production has started or delivery arrangements have been confirmed with Lalamove, changes or cancellations may no longer be possible.
How should I store my sourdough?
For the best taste and texture, store your sourdough in a bread bag or airtight container at room temperature for 1–2 days.
If you plan to keep it longer:
• Chiller: Up to 1 week
• Freezer: Up to 1 month
Before eating, lightly spray both sides with water and warm in an oven or toaster until it reaches your preferred texture.
Do you slice the bread?
Yes. You can choose between sliced or whole loaf before checkout.
Option A: Sliced
• Sliced using our standard bread slicer, approximately 2 cm per slice.
• Packed in our premium paper bag and securely sealed.
• For best freshness, transfer the bread into an airtight container or bread bag after opening.
Option B: Whole Loaf
• Delivered as a whole, unsliced loaf.
• Packed in food-grade plastic packaging to help maintain freshness.
Tip: If you plan to freeze your sourdough or prefer to cut your own slice thickness, we recommend choosing the Whole Loaf option.
Do you offer gift wrapping?
Not at the moment. We currently do not offer gift wrapping or additional wrapping services for our sourdough products.
Are your breads made fresh daily?
Yes.
Every loaf is handcrafted, naturally fermented for over 24 hours, and baked in limited batches.
For online orders, your loaf is baked according to your selected pre-order date, so you receive it fresh.
Do you accept bulk or corporate orders?
Yes. We welcome bulk orders for offices, events, cafés, corporate gifting, and special occasions.
For enquiries, please email us at hello.thestartercafe@firepitzgroup.com.